CONTRACTOR HELP FAQ
Questions about member contractor help in La Grange, KY
Here is who qualifies, what it costs and who stands behind the work. Need something else? Read about HomeSteadyKY or call 502-248-9333.
Do I need a membership to get contractor help?+
Yes. Contractor help is for current HomeSteady Care members. See what the membership includes and how it fits your home.
Who do I pay for the repair itself?+
The contractor. Your agreement and payment for the repair are directly with the contractor you hire, not with HomeSteadyKY.
Can I get contractor help after a one-time visit?+
That help comes with a membership, not a $399 single visit. If you would like to switch, call us and we will walk you through how joining works.
Do I have to hire one of the contractors?+
No. Asking for our help does not commit you to anything. If no contractor feels like the right fit, you do not have to hire anyone.
Can I use my own contractor instead?+
Of course. It is your house and your decision, and your photo report is yours to share with whoever you choose.
Is HomeSteadyKY responsible for the contractor’s work?+
No. Your contract, warranty and payment are directly with the contractor. Review the written agreement carefully before any work begins.
Are the contractors licensed and insured?+
Requirements differ by trade, so ask each contractor to show current license and insurance details for your job before you sign anything.
Do I have to wait for a seasonal visit to ask for contractor help?+
No. Members can call 502-248-9333 when something comes up between visits, and we will talk through the next step.
How long does it take to find a contractor?+
It depends on the type of job and how busy local contractors are. We keep you updated as things move along.
Is the 11-point check the same as a home inspection?+
No. It is a visual maintenance check of exterior areas we can safely see and reach. For a home purchase or a structural question, hire a licensed inspector or engineer.